Terms of Use

Effective May 18, 2026

These Terms of Use (the “Terms”) govern your use of the Toad mobile application, the website at heytoad.app, and any related services (collectively, the “Service”) provided by Sagamore Studio LLC, a Massachusetts limited liability company (“Sagamore Studio”, “we”, “us”).

By creating an account, installing the app, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Plain-English summary (not a substitute for the rest). Toad is a free reminder tool. We do our best to give you accurate street-sweeping and permit information, but the underlying data comes from city governments and changes constantly. We do not guarantee that Toad will prevent you from getting a parking ticket. Moving your car is always your responsibility. Don’t rely on Toad as your only safeguard, and don’t come after us if a notification fails to fire or arrives late.

1. Who can use the Service

You must be at least 13 years old (or the minimum age at which you can consent to data processing in your jurisdiction, if higher) to use the Service. By using the Service, you represent that you meet that requirement and that you have the legal capacity to enter into these Terms.

The Service is intended for use in the United States and is currently optimized for the Greater Boston area. We do not warrant that the Service is available, complete, or accurate anywhere else.

2. Your account

To use most features of the Service you must sign in through one of the supported providers (currently Google, Apple, or email/password via Firebase Authentication). You are responsible for all activity that occurs under your account and for keeping your credentials secure. Notify us promptly at hello@sagamore.studio if you believe your account has been compromised.

We may suspend or terminate an account at any time, with or without notice, if we believe it has been used in violation of these Terms, to abuse the Service, or to harm other users or third parties.

3. Acceptable use

You agree not to:

Scrape, harvest, or systematically extract data from the Service, including street-segment data, permit data, or map tiles, beyond what is required for ordinary personal use of the mobile application.
Use any automated means (bots, crawlers, scripts) to access the Service except for industry-standard search-engine indexing of public pages.
Attempt to bypass authentication, rate limits, signed-tile rotation, or any other technical measure intended to protect the Service.
Reverse-engineer, decompile, or disassemble the app except to the extent applicable law expressly permits.
Use the Service to harass, defame, impersonate, or harm any person.
Use the Service in any manner that violates any applicable law, regulation, or third-party right.
Resell, sublicense, or commercially exploit access to the Service.

We may rate-limit, throttle, or block requests that we reasonably believe violate this section, and we may pursue any other remedy available to us under law.

4. The data we display, and its limits

Toad displays street-sweeping schedules, moving-truck permits, construction permits, holiday suspensions, and other parking-related information primarily for the City of Boston, sourced from the City of Boston open-data portal, the Massachusetts SAM dataset, the ArcGIS Street Access Awareness feed, and other public sources. We reformat, geocode, and clean that data so it can be displayed on your phone.

We do not control the underlying data. Schedules change. Holidays are declared on short notice. Permits are issued, modified, or canceled by city departments without notifying us. Geocoding is imperfect; the street segment we associate with a permit may not be the segment a city worker would have chosen. Snow emergencies and other one-off declarations sometimes never appear in the open-data feeds we ingest.

Information shown in Toad is provided “as is” and for informational purposes only. It is not legal advice and is not a substitute for reading the posted signs on your block, watching city announcements, or otherwise verifying restrictions before parking. You alone are responsible for where and when you park your car.

5. Notifications

The Service may schedule local notifications on your device and may also send push notifications via Firebase Cloud Messaging. Notifications are best-effort. Their delivery depends on factors outside our control: your device’s power state, operating-system background-task restrictions, push-service availability, your network connectivity, and the timezone and clock settings of your device. We do not guarantee that a notification will arrive, will arrive at the time you expect, or will arrive at all.

6. Subscriptions and payments (when applicable)

The Service is currently free. If we introduce a paid premium tier, the following terms will apply to it:

Subscriptions auto-renew on the cadence disclosed at the point of purchase until you cancel.
For in-app purchases made through the Apple App Store or Google Play, billing, cancellation, and refunds are governed by the relevant app-store policy. We cannot issue refunds for purchases made through an app store; you must request them from Apple or Google.
For purchases made directly from us (for example via Stripe Checkout), refunds are at our discretion and are governed by the refund policy disclosed at purchase.
Premium features, quotas, and pricing may change. Material changes will be announced at least 14 days in advance and will apply to renewals after the announcement period.
Taxes, where applicable, are your responsibility.

7. User-submitted content (corrections)

If you submit a correction, suggestion, or other content to us through the Service (for example, flagging an inaccurate schedule), you grant Sagamore Studio a worldwide, non-exclusive, royalty-free, sublicensable, perpetual, irrevocable license to use, copy, modify, adapt, and display that content for the purpose of operating and improving the Service. You represent that you have the right to grant that license and that the content does not infringe any third-party right.

8. Intellectual property

The Service, including the app, the website, the brand, the visual design, the database, the schedule-evaluation logic, and all related software, is owned by Sagamore Studio and is protected by copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to install and use the app for your personal, non-commercial use on devices you own or control. No other rights are granted.

Underlying street-network data, parking-restriction data, and basemap data are sourced from third parties (including the City of Boston, the Commonwealth of Massachusetts, and the OpenStreetMap contributors) under their respective licenses. Those licenses apply in addition to these Terms.

9. Third-party services

The Service depends on third-party services including Firebase Authentication, Firebase Cloud Messaging, the Apple App Store, and Google Play. Your use of those services is also subject to their own terms. We are not responsible for the acts or omissions of any third-party service provider.

10. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Sagamore Studio disclaims all warranties, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, timeliness, quiet enjoyment, or arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, accurate, complete, secure, or free of viruses or other harmful code; that any defect will be corrected; that any notification will be delivered; or that any schedule, permit, or other information displayed in the Service is current or correct. Reliance on the Service is at your sole risk.

11. Limitation of liability

To the maximum extent permitted by applicable law:

In no event will Sagamore Studio, its members, officers, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, business opportunities, goodwill, or use, arising out of or relating to the Service, these Terms, or your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Sagamore Studio’s total cumulative liability for all claims relating to the Service and these Terms will not exceed the greater of (a) the total amounts you have paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) twenty United States dollars (USD $20).
Without limiting the foregoing, we are not liable for any parking ticket, towing fee, vehicle damage, lost wages, missed appointment, or other loss arising from any inaccuracy, omission, late notification, missed notification, or unavailability of the Service.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In those jurisdictions our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Sagamore Studio and its members, officers, employees, contractors, and affiliates from and against any claim, demand, loss, damage, liability, or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual-property or privacy right; or (d) any content you submit through the Service.

13. Termination

You may stop using the Service and delete your account at any time, from inside the app or via heytoad.app/delete-account. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including any breach of these Terms. Sections 4, 7, 8, 10, 11, 12, 14, 15, and 16 survive termination.

14. Governing law and venue

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws principles. You and Sagamore Studio agree to the exclusive jurisdiction and venue of the state and federal courts located in Suffolk County, Massachusetts, for any dispute that is not subject to the informal-resolution requirement below or to small-claims court.

15. Informal resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at hello@sagamore.studio with a brief written description of the dispute, your contact information, and the relief you are seeking. We will try to respond within 30 days. If we cannot resolve the dispute within 60 days, either party may proceed to court as described in Section 14.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the “Effective” date at the top of this page. Material changes will be announced inside the app or by email at least 14 days before they take effect. Your continued use of the Service after the changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

17. Apple- and Google-specific terms

If you obtained the app through the Apple App Store, you acknowledge and agree that: these Terms are entered into between you and Sagamore Studio, not Apple Inc.; Apple has no obligation to provide any maintenance or support for the app; in the event of any failure of the app to conform to any applicable warranty, you may notify Apple, which will refund the purchase price (if any) and otherwise has no warranty obligation; Apple is not responsible for any product-liability, intellectual-property, or consumer-protection claim relating to the app; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you obtained the app through Google Play, you acknowledge that Google is not a party to these Terms and is not responsible for the app, and that Google’s applicable terms (including the Google Play Terms of Service) apply to your download and use of the app from Google Play.

18. Miscellaneous

These Terms, together with the Privacy Policy and any other policies referenced from inside the app or on this website, constitute the entire agreement between you and Sagamore Studio relating to the Service and supersede any prior agreement on the same subject. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right or provision is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them freely.

19. Contact

Sagamore Studio LLC
Email: hello@sagamore.studio